Dr. David Sattler (WWU Psychology Dept.) in Thailand with
a student researcher and crew for tsunami awareness video.
Welcome to the Global Learning Programs safety toolkit!
- Western is a “Constituent” of OSAC
- EMERGENCIES: Students and faculty at the point where help is needed should call the EMERGENCY and POINT OF CONTACT below. Generali Global Assist can answer all questions and direct non-emergency calls to CISI or others as needed.
- Claims: When students or faculty file claims, usually when they return home, they should follow the instructions. If there are questions about a claim, calling CISI directly may be the fasted method to get issues resolved.
- General Information – CISI Administration will often be the first point of contact. You can call the 800 number and they will direct you to the right department.
EMERGENCY and POINT OF CONTACT:
Generali Global Assist
1-888-331-8310 (call toll-free from within the US)
1-240-330-1414 (call collect from outside US)
1-301-907-7445 or 1-301-907-7449 (fax)
See participant CISI Letter, ID Card or visit website www.culturalinsurance.com for instructions
Non-emergency: 1-800-303-8120 (in U.S.) or 1-203-399-5130 (outside U.S. collect)
Emergency or After-hours: 1-203-550-9028 (outside U.S. collect)
Material Fulfillment and Enrollments: 1-203-399-5134
USI (was Wells Fargo) Customer Care:
1-800-853-5899 (in U.S.)
1-916-883-0682 (outside U.S.) / Fax 1-877-612-7966
Note: This toolkit is for use by Western Washington University only. Neither WWU, nor any officer, employee or volunteer of WWU warrants the accuracy, reliability or timeliness of any information shown on this toolkit, nor endorses any content, viewpoints, products, or services linked from this toolkit, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of this toolkit may be incorrect or not current. Other than WWU employees, any person or entity that relies on any information obtained from this toolkit does so at his or her own risk.