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Billing and Receiving Payments

 

The following information is essential for employees, or supervisors of employees, that are directly or indirectly involved in the process of making or receiving payments or refunds in the form of cash, check, or bank cards.

Risks of Handling Cash, Checks and Credit Cards

  • Loss of funds due to mishandling, errors in processing, and fraud.
  • Loss of donor confidence resulting in reduced donations.
  • Reputational loss which may jeopardize future state funding and admission rates.

Primary Compliance Requirements

  • No employee may accept cash, check, or credit card payments without prior authorization from Treasury Services.
  • No department may charge a fee for any service not approved by the University Budget Office.
  • No department may directly charge/bill or receive payment (cash, check, or bank card), even when an fee has been approved, unless prior authorization has been given by Treasury Services.
  • Refunds of any kind must be made in accordance with University policy and procedures.
  • Financial Managers of authorized departments must ensure compliance with the policies and procedures listed below.

LLLLList of departments authorized to directly charge and/or receive payments for goods and services

Compliance Resources

Policies, Standards, and Procedures

Policies:
POL-U5351.01            Billing and Receiving Payment for Tuition, Fees, Goods and Services
POL-U5320.03           Authorizing and Defining Financial Responsibilities
POL-U1400.05           Establishing and Changing Service Fees
POL-U5352.03           Adjusting Student and General Receivable Accounts and Refunding Credit Balances
POL-U5315.25           Reporting Loss of University Funds or Property

Procedures:
PRO-U5351.01A         Authorizing a Decentralized Billing and/or Payment Receipt Location
PRO-U5351.01B         Authorizing a Short-Term Payment Receipt Location

Internal Control Tools and Training
  1. Billing and Receiving Internal Control On-Line Assessment
    Required for departments authorized by Treasury Services before they may directly bill and/or receive payments
  2. Cash Handling/Safeguarding Non-Public Information On-Line Training
    Required before any employee may handle cash, checks, or bank cards (see "Basic Compliance Requirements" above)
  3. Know Your Money
    A tip sheet in identifying counterfeit money.
Contacts for Assistance

Becky Kellow, Manager of Treasury Services
Becky.Kellow@wwu.edu
360.650.7320

Bob Putich, Assistant Director of Student Business Office
Bob.Putich@wwu.edu
360.650.2866

Additional Contacts:
Discuss a Compliance Concern
Submit a Fraud/Ethics Report

Compliance Owner and Partners

Compliance Owner:
Teresa Hart, Director of Financial Services 
Teresa.Hart@wwu.edu
Phone: 360.650.2508

Compliance Partners:

Becky Kellow, Assistant Director Treasury Services
Phone: 360.650.3720
becky.kellow@wwu.edu

Bob Putich, Assistant Director Student Business Office
Phone: 360.650.2866
Bob.Putich@wwu.edu

Taya Winter, Assistant Registrar
Phone: 360.650.7912
Taya.Winter@wwu.edu

Regulatory Authorities

Federal Law:
P.L. 108-159            Fair and Accurate Credit Transactions Act of 2003

State Law:
RCW 28B.63           Commercial Activities by Institutions of Higher Education
RCW 28B.15           College and University Fees
RCW 43.01.050     Daily Remittance of Moneys to Treasury – Undistributed Receipts Account

State Rules:
SAAM Chp 20          Internal Control
SAAM Chp 85          Accounting Procedures

 

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Billing/Receiving Payment (category), Policy (category)